Cookie Policy


“Cookies” are small pieces of information sent by a web server (such as that used to run this website) to your computer, which are then stored on the computer’s hard drive, that allow us to recognise you when you return to our website.

Persistent Cookies contain information that is stored on your machine, until the cookie expires.  When accepting our cookie policy, our site will use a persistent cookie to store this information, to prevent you being asked to accept the policy again within the 30 days validity period of the cookie.

Session Cookies are temporary cookies, which only exist for a maximum of 20 minutes, or until you log out of the Lowell website. We use session cookies to help the website remember what details you entered on the previous page, therefore avoiding the need to re-enter information and improve your experience whilst using the site.

You can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website, including the use of the secure area of the website. For further information about cookies and how to disable them please go to:

We also use cookies to help us improve our service to you with Google Analytics, a popular web analytics service provided by Google. Google Analytics uses cookies to help us to analyse how customers use the site (including behaviour patterns and the tracking of visits across multiple devices), to establish more about our website users and to assist us in managing your account. The cookies collect your IP address, your Lowell reference number and certain non-personally identifiable information that you enter.  Google’s remarketing and advertising reporting has been enabled to provide additional information for the analysis of visitor characteristics and behaviour. Find out more about how these cookies are used on the Google Privacy site.

To opt-out of being tracked by Google Analytics across all websites visit