We are undergoing website maintenance this weekend

We are undergoing scheduled maintenance on Sunday 19th September between 8:00am - 3:00pm. During this time you may experience difficulties making online payments, logging in or registering an account. Please try again after this time. We apologise for any inconvenience caused.

Coronavirus update available here.

 

If we have contacted you ...

  • We will explain the reasons for our contact in a clear and understandable way
  • We will deal with you in a professional and courteous manner
  • We will take consideration of your circumstances when discussing your case
  • We will ensure that all our communication, whether in writing or over the telephone, is not littered with legal jargon or technical terms where these are not necessary
  • We will give you the opportunity to engage with us and avoid formal legal proceedings where possible