We are undergoing maintenance on Sunday 23 February
We apologise for the inconvenience. You will be unable to log in, register or make payment from 4am until 11am on 23 February 2020.
If we have contacted you ...
- We will explain the reasons for our contact in a clear and understandable way
- We will deal with you in a professional and courteous manner
- We will take consideration of your circumstances when discussing your case
- We will ensure that all our communication, whether in writing or over the telephone, is not littered with legal jargon or technical terms where these are not necessary
- We will give you the opportunity to engage with us and avoid formal legal proceedings where possible